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Now is the right time for a member survey

Five questions to ask your members now and four reasons why a sponsor will help you support this initiative.

The association sector has seen profound changes in the past few months. Association leaders have had to rethink, reinvent and deliver value using a new set of online skills and tools.

What Are Association Executives Thinking and Doing Now?

Over the past few weeks I’ve had conversations with association executives across the country. Here's what they're telling me.

Creating a successful survey is challenging. However, keeping the following concepts in mind will set you on the right path.

Three Reasons to Use The Net Promoter Score (NPS) in your Next Member Survey

In this article we give you information on the Net Promoter Score and why it is an invaluable tool for your next member survey.

Industry Conditions - The Current Climate

Surveys can provide a valuable snapshot of current conditions within a given market or industry. Association members or readers of an industry publication can use the information to see where they stand in relation to their peers.

“Hot Button” surveys typically relate to issues that have a broad impact on an entire industry or profession such as changes in legislation or trade policy. This represents an opportunity to track awareness, response and best practices around dealing with these changes.

Autonomous vehicles, artificial intelligence, robotics, blockchain technology…the pace of change and innovation continues to accelerate. This presents an opportunity to track the pace of adoption with ongoing surveys

In this blog post we talk about surveys that deal with business confidence and industry outlook. Survey results give your members an opportunity to learn from and compare themselves with other members.

In this post we discuss benchmarking/best practice surveys. Information derived from surveys of this type allow members to compare their results with their peers.

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Five Examples of Knowledge Products That Provide Member Value

This post looks at ways that you can use knowledge products to create member value and generate revenue. Knowledge products position an association as a “knowledge broker,” they provide member value...
Words and Questions to Avoid in Your Questionnaire Part #2

In my previous blog I gave you some examples of words and questions to avoid in the construction of your next survey questionnaire. Here’s the second installment.
The Importance of Response Rates

This blog posts discusses response rates and why they are important.
How Many Respondents Do I Need?

In this blog post I talk about sample size and the accuracy of your survey results. I provide you with a link to a tool that will show you the sample size you need for three different error levels.
Member Surveys…Don’t Forget the Most Important Ingredient

Remember to thank your respondents and post two or three key findings and how you are going to respond.

Blog

Now is the right time for a member survey

New Challenges Require New Tools

What Are Association Executives Thinking and Doing Now?

7 Tips as You Develop Your Next Survey

Three Reasons to Use The Net Promoter Score (NPS) in your Next Member Survey

Industry Conditions - The Current Climate

Topical "Hot Button" Issues

Innovation Readiness and Adoption

Business Confidence and Industry Outlook

Benchmarking/Best Practices Surveys

Five Examples of Knowledge Products That Provide Member Value

Words and Questions to Avoid in Your Questionnaire Part #2

The Importance of Response Rates

How Many Respondents Do I Need?

Member Surveys…Don’t Forget the Most Important Ingredient