How to Evaluate Member Needs
Your members have needs. Your association will succeed if it can provide products and services that address these needs. But what do your members need and how do you evaluate them? In this blog post we deconstruct a recent needs assessment that we conducted for the CSAE. It will provide you with a toolkit that you can use to conduct your own member needs assessment.
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Maintaining Member Engagement
Associations engaged with their members in new ways during the pandemic but are now wondering how to sustain those “engagement” gains.
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If Your Last Member Survey Was Pre-COVID, It's Out of Date
The world has changed dramatically since the beginning of the pandemic. Now is the time for a quick check in with your members.
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The Ultimate Guide to Conducting Online Member Surveys
Bramm Research has conducted hundreds of member surveys. As well, I have written and spoken extensively on this topic. The Ultimate Guide to Conducting Online Member Surveys represents a synthesis of this work. 
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Member Insights That You Need Now
Now is the time for a quick check in with your members. What are their frustrations and headaches right now? What challenges do they see on the horizon? Do you have "solutions" for their "pain points"?
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Tips on Designing Your Next Member Survey
Designing a member survey is a blend of art and science. In this short article we provide a few key points to help you get started.
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Will Your Next Member Survey Help You Do This...?
Before you hit the "send" button for your next member survey, ask yourself these three questions...
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Now is the right time for a member survey
Five questions to ask your members now and four reasons why a sponsor will help you support this initiative.
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New Challenges Require New Tools
The association sector has seen profound changes in the past few months. Association leaders have had to rethink, reinvent and deliver value using a new set of online skills and tools.
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What Are Association Executives Thinking and Doing Now?
Over the past few weeks I’ve had conversations with association executives across the country. Here's what they're telling me.
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