Maintaining Member Engagement
Associations engaged with their members in new ways during the pandemic but are now wondering how to sustain those “engagement” gains.
If Your Last Member Survey Was Pre-COVID, It's Out of Date
The world has changed dramatically since the beginning of the pandemic. Now is the time for a quick check in with your members.
The Ultimate Guide to Conducting Online Member Surveys
Bramm Research has conducted hundreds of member surveys. As well, I have written and spoken extensively on this topic. The Ultimate Guide to Conducting Online Member Surveys represents a synthesis of this work.
Member Insights That You Need Now
Now is the time for a quick check in with your members. What are their frustrations and headaches right now? What challenges do they see on the horizon? Do you have "solutions" for their "pain points"?
Tips on Designing Your Next Member Survey
Designing a member survey is a blend of art and science. In this short article we provide a few key points to help you get started.
Will Your Next Member Survey Help You Do This...?
Before you hit the "send" button for your next member survey, ask yourself these three questions...
Now is the right time for a member survey
Five questions to ask your members now and four reasons why a sponsor will help you support this initiative.
New Challenges Require New Tools
The association sector has seen profound changes in the past few months. Association leaders have had to rethink, reinvent and deliver value using a new set of online skills and tools.
What Are Association Executives Thinking and Doing Now?
Over the past few weeks I’ve had conversations with association executives across the country. Here's what they're telling me.
7 Tips as You Develop Your Next Survey
Creating a successful survey is challenging. However, keeping the following concepts in mind will set you on the right path.
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Five Examples of Knowledge Products That Provide Member Value
This post looks at ways that you can use knowledge products to create member value and generate revenue. Knowledge products position an association as a “knowledge broker,” they provide member value...
Words and Questions to Avoid in Your Questionnaire Part #2
In my previous blog I gave you some examples of words and questions to avoid in the construction of your next survey questionnaire. Here’s the second installment.
The Importance of Response Rates
This blog posts discusses response rates and why they are important.
Member Surveys…Don’t Forget the Most Important Ingredient
Remember to thank your respondents and post two or three key findings and how you are going to respond.
How Many Respondents Do I Need?
In this blog post I talk about sample size and the accuracy of your survey results. I provide you with a link to a tool that will show you the sample size you need for three different error levels.