Using Member Surveys to Create Knowledge Products
In a recent white paper entitled "3 Steps in the Creation of Knowledge Products" we provide information on how to use member surveys to create value. In this blog post, we summarize this paper.
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Member Needs Assessment
Member surveys and the challenges that exist when it comes to evaluating needs and wants. I offer solutions that you can apply to your next needs assessment.
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Developing a Member Profile
This article provides information on developing a demographic and psychographic profile of your members and how this will help you address their specific needs.
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Three Good Reasons to Survey Your Members
This is a synopsis of a recent quest blog that I contributed to the Zzeem Association Management website. It provides three reasons why associations conduct a member survey.
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How Many Respondents Do I Need?
In this blog post I talk about sample size and the accuracy of your survey results. I provide you with a link to a tool that will show you the sample size you need for three different error levels.
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The Invitation To Participate
You will want to spend time crafting your email invitation to participate in your survey. In this post we talk about four key elements of your invitation.
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Thoughts About Incentives
This blog post talks about incentives and their use in your survey efforts. For more information, contact us directly.
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The Importance of Response Rates
This blog posts discusses response rates and why they are important.
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Member Surveys…Don’t Forget the Most Important Ingredient
Remember to thank your respondents and post two or three key findings and how you are going to respond.
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Are Your Survey Results Representative or are You Only Hearing From the Usual Suspects?
Are your results representative of your total population? If you have a low response rate you may have to take special measures to reach the non-responders.
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